It is the parents’ responsibility for reporting their child(ren)’s attendances and absences using the Child Care Attendance Automation (CCAA) System. Parents should receive a CCAA attendance card in the mail within 10 days of enrollment for Child Care Assistance. Once the card is received, call to activate it immediately.
If you have not received a card or have trouble activating your card, please contact Child Care Services (CCS). If your card is lost, stolen, or not working, contact CCS immediately. Failure to notify CCS within 3 calendar days of any issues will result in you being responsible for unreported attendance and absences to the child care provider.
Contact CCS either by email at firstname.lastname@example.org or by phone at (800) 676-8283.
CCAA Instructions – How to Use the CCAA Card System