Parents are responsible for reporting their child(ren)’s attendance and absences using the Child Care Attendance Automation (CCAA) System. Parents should receive a CCAA attendance card in the mail within 10 days of enrollment for Child Care Assistance. Once the card is received, call to activate it immediately.
If you have not received a card, have trouble activating your card, or if your card is lost, stolen or not working, contact Child Care Services immediately. Failure to notify CCS within 3 calendar days of the card being lost, stolen, or not working, will result in you being responsible for unreported attendance and absences to the child care provider.
Contact CCS either by email at firstname.lastname@example.org or by phone at (800) 676-8283.
CCAA Instructions – How to Use the CCAA Card System