Certified for Success: Shanae East's Rise to the Top

March 24, 2026

Since 2023, Shanae East faced significant challenges securing stable employment due to a legal barrier, all while balancing part-time work and receiving disability support. Despite these obstacles, she remained determined to build a better future for herself and her daughter. With support from Workforce Solutions East Texas, along with the WIOA and VRS programs, Shanae successfully completed her CCMA certification in 2024—gaining the skills needed to pursue a career in healthcare.


When her work hours were reduced, Shanae filed for unemployment to help offset the loss of income. As part of her requirements, she attended the RESEA Orientation on October 7, 2025, where she received additional support and direction in her job search. During this time, she applied for a position with the University of Texas and, with continued encouragement and coaching from Workforce Solutions staff—including Cheryl—attended a local UT job fair.


Her dedication paid off. Shanae interviewed for a CMA position and was offered a role with UT Vascular, successfully completing her RESEA reemployment goal on October 17, 2025. Reflecting on her experience, she shared, “The support given to me by the RESEA program helped me while I looked for work. I did the work, but they were there supporting me if I needed more help.”


Throughout her journey, Shanae credits her Career Navigator, Cheryl Jackson, for providing consistent guidance, encouragement, and hands-on support. Shanae shared her appreciation for Cheryl’s role in helping her stay focused and confident, noting that her Navigator's assistance made a meaningful difference in navigating each step of the process. 


“The experience was humbling and gratifying. I experienced hope. I’m hopeful for the future. This has made me more ambitious and resilient in myself,” Shanae said. She now plans to continue her education to become a sonographer and encourages others facing similar challenges: “Don’t give up. Don’t underestimate your worth. Because someone will accept your worth.”


Shanae’s journey highlights how Workforce Solutions East Texas programs, paired with dedicated support from staff like Cheryl Jackson, can turn barriers into opportunities and help individuals achieve meaningful, lasting career success.

Dr. Robert Haberle Honored with Regional Shining Star Award

March 24, 2026
The East Texas Council of Governments (ETCOG) has recognized Dr. Robert Haberle with the Regional Shining Star Award, a distinction reserved for individuals who go above and beyond in service to the region. Unlike traditional awards, the Regional Shining Star Award is not part of a public nomination process. It is presented only in rare cases when someone demonstrates exceptional, long-term commitment to ETCOG and its programs. Dr. Haberle’s 15 years of service make him a clear and deserving recipient. Dr. Haberle has served on the Workforce Solutions East Texas Board since 2011. During that time, he has played a key role in shaping workforce development efforts across the region. Workforce Solutions East Texas operates with an annual budget of more than $60 million, providing no-cost employment and recruitment services to businesses and job seekers. Over the past year alone, those efforts have supported more than 81,000 businesses and individuals. The program has awarded nearly $1 million in job training scholarships, helped thousands of unemployment claimants return to work, and provided child care assistance to more than 9,000 families. It has also invested millions into improving child care quality and supporting local providers. Dr. Haberle’s leadership has helped guide these efforts year after year, contributing to long-term impact across East Texas communities. Board members are appointed by local elected officials, and Dr. Haberle was appointed by Cherokee County Judge Chris Davis. Throughout his tenure, he has served in several leadership roles, including Chair of the Workforce Centers Committee, Vice Chairman, and Board Chairman. From October 2016 through September 2022, he served six years as Chairman. During that time, he helped strengthen collaboration between the Workforce Board and the CEO Board, ensuring alignment and shared leadership across the region. Even after his time as Chairman, Dr. Haberle has remained actively involved. He continues to lead the Workforce Centers Committee and has played an important role in the development of new workforce centers in Longview and Tyler. His service extends beyond East Texas. Dr. Haberle currently serves as Vice Chair of the Texas Association of Workforce Boards and represents the region at the national level through the National Association of Workforce Boards. Prior to his work in workforce development, Dr. Haberle served as Mayor of Jacksonville from 2005 to 2011. During that time, he also represented the city on the ETCOG General Board and contributed to regional efforts through the Texas Municipal League. Dr. Haberle’s leadership, service, and dedication have left a lasting impact on workforce development and regional collaboration in East Texas.  ETCOG proudly recognizes Dr. Robert Haberle as a Regional Shining Star Award recipient and thanks him for his continued commitment to the communities he serves.

Build a Stronger Workforce with TWS-VRS

March 18, 2026
Finding and keeping great employees is one of the biggest challenges for any business. Texas Workforce Solutions–Vocational Rehabilitation Services (TWS-VRS) offers support to help employers do both. TWS-VRS partners with businesses to provide customized solutions for hiring and retaining employees with disabilities. These services are designed to save time, reduce costs, and strengthen your workforce. Hire with confidence TWS-VRS connects employers with qualified, pre-screened candidates. This helps reduce recruitment time and costs while giving businesses the chance to build a more diverse and inclusive workforce. Employers can also benefit from customized training opportunities that can be delivered directly at their worksite. This ensures new hires are prepared to succeed from day one. Access expert support at no cost Partnering with TWS-VRS gives businesses access to expert consultants who specialize in workplace accommodations and assistive technology. These professionals can help you find practical solutions to support your employees. Employers can also receive guidance on available tax credits and incentives, helping offset costs while improving workplace accessibility. Support and retain valued employees TWS-VRS also helps businesses retain employees whose performance may be affected by a physical, sensory, or mental impairment. Services include:  Counseling and guidance Skills and workplace assessments Accommodation consultations Referrals to community support resources These services are available to employees who are: Experiencing challenges due to a disability At risk of losing their job Returning from disability-related leave Seeking advancement but need additional support The benefits of job retention Keeping experienced employees benefits both the individual and the business. With support from TWS-VRS: Businesses retain trained and knowledgeable staff Employees maintain income, benefits, and seniority Recovery time can improve with continued engagement at work Long-term disability impacts may be reduced Partner for success TWS-VRS provides common-sense solutions that help businesses hire qualified candidates and support employees already on the job. Partner with TWS-VRS today to build a stronger, more inclusive workforce while saving time and resources.

Tyler Workforce Center Relocates to Midtown Centre on Beckham

March 17, 2026
Workforce Solutions East Texas (WSET) is pleased to announce the relocation of its workforce center to the Midtown Centre. The new Tyler workforce center location will open in mid-April and operate at the Midtown Centre shopping center at 1421 S. Beckham Avenue. The business hours are Monday through Friday, from 8 a.m. to 5 p.m. Workforce Solutions East Texas is a community partnership providing no-cost recruitment and employment services to businesses and job seekers in the East Texas area. The chief elected officials in the region, the Workforce Solutions East Texas Board, and the board's administrative agency, the East Texas Council of Governments, elected to lease the 28,500-square-foot facility. The boards approved entering a seven-year lease term with three three-year extension options. “We’re excited to offer employers and prospective employees a tremendous facility. It allows ample space for recruitment of skilled workers, interviewing, training, enhancing respected skills, and receiving the resources necessary to become valued, long-term assets to the Tyler business community and the surrounding area. I believe employers will see this facility as a force multiplier to ongoing work in building their businesses. Employees will see this as a critical link between their hard work in preparation and the job in which they’ll excel. Together, we’ll set the stage for the next generation in Tyler’s economic development,” said Workforce Solutions East Texas’ Executive Director, Doug Shryock. “Please bear with us as we will be opening in phases, as upgrades to the facility are underway.” The current Workforce Solutions East Texas—Tyler office at 4100 Troup Highway will be closed to the public beginning March 20th at 5:00 PM until mid-April to move. During this time, staff will serve customers virtually by calling 1-844-ETWORKS. What assistance can Job Seekers receive at a Workforce Solutions center? Job listings and referrals Resume assistance Veterans services Community resource information Child care information Copier, fax machine, telephone, and computer access Internet access Labor market information Career exploration and planning GED information & referral Job search workshops Occupational training information Access to Vocational Rehabilitation and other partners What assistance can Employers receive at a Workforce Solutions center? On-site recruiting Interviewing and hiring Job Fairs Internet-based job postings Assistance with customized skill training Wage and labor market information Employee layoff assistance Additional assistance is available to veterans, individuals with disabilities, and people who have been dislocated from a job. Details on workforce center locations and service hours can be viewed at www.easttexasworkforce.org/locations.
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