News & Announcements

Wednesday, November 5 | 10 AM - 1 PM | Maude Cobb Convention Center

SNAP Benefits are not handled by Workforce Solutions East Texas offices. Our staff members cannot assist with your inquiries regarding the Federal Government Shutdown's effect on your benefits. To aid in these concerns, we are sharing information below from Texas Health and Human Services .  2025 Federal Government Shutdown With the federal government shut down, the Texas Health and Human Services Commission is monitoring how it may impact your benefits. Check this page for updates . SNAP SNAP benefits for November won’t be issued if the federal government shutdown continues past Oct. 27. WIC WIC benefits are not affected currently. TANF TANF benefits are not affected currently. Medicaid Medicaid is not affected currently. CHIP CHIP is not affected currently. Find answers about SNAP and other benefits in the Federal Government Shutdown FAQ (PDF) .

We are pleased to introduce the newest officers of our Board of Directors: Chair Gene Keenon, Municipal Services Manager at Republic Services, and Vice Chair Pam Pearson, Administrator of the Wills Point Economic Development Corporation. Keenon represents the Private Business sector and was appointed to the board on December 23, 2014. Pearson represents Economic Development and was appointed on March 17, 2015. Both have dedicated many years to the board and served as chairs of subcommittees, bringing valuable experience and insights to guide the board in supporting our community. "It is a great honor to accept the appointment as Chairman of the Board for the East Texas Workforce Solutions and to serve as a representative of the private business community. I am deeply committed to advancing the mission and values of this exceptional organization," said Keenon. "Having the privilege of doing business throughout all 14 counties in our region, I understand both the challenges and opportunities that exist within our workforce. I pledge to represent our entire area with integrity, dedication, and a steadfast focus on the prosperity and well-being of our citizens. "The Board’s team of dedicated and diverse volunteers plays a vital role in overseeing millions of dollars in training and financial aid programs that empower individuals through childcare support, education, and job-readiness. I have witnessed firsthand the importance of these services—growing up watching my own mother work tirelessly to support her family as a single mom without a high school education —and I know how transformative such resources can be. "Our collective mission is to improve the quality of life for all East Texans. That mission is also my personal goal, and I am eager to work alongside these board members and dedicated staff to strengthen our communities and expand opportunities for all." The Workforce Solutions East Texas Board works with the region’s chief elected officials and sets local workforce policy. The volunteer board is made up mostly of private sector members, along with representatives from labor, education, and community organizations. We proudly serve Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. “I am truly honored by the opportunity to serve as Vice Chair of the Workforce Solutions East Texas Board," said Pearson. It is a privilege to work alongside such a dedicated group of leaders who share a strong commitment to strengthening our workforce and supporting the employers, families, and communities across our region. I have great confidence in the talent, experience, and collaboration of this board as we continue advancing opportunities for East Texans.” We look forward to Keenon and Pearson’s leadership as we plan initiatives that support local businesses and economic growth. Join us in congratulating them at our next Workforce Solutions East Texas Board Meeting on November 12 at our Tyler center located at 4100 Troup Hwy, Tyler, TX 75703.

The Texas Workforce Commission (TWC) invites employers to apply for the Employer Child Care Solutions (ECCS) initiative. The ECCS initiative offers technical assistance to help businesses meet the child care needs of their employees. “At the Texas Workforce Commission, we are committed to keeping Texans working, and high-quality child care expands opportunities for families in the workforce,” said TWC Chairman Joe Esparza. “The Employer Child Care Solutions initiative encourages employers to pursue technical assistance for innovative child care solutions.” ECCS technical assistance providers will help employers develop child care solutions at or near the workplace. Employers will also gain access to resources and support services such as: Employee Needs Assessments Employer Feasibility and Cost Analysis Studies Options Analysis and Recommendations Reports Site Selection Reports Business Plan Development “The new Employer Child Care Solutions initiative is about bringing folks together to help working families find affordable, quality child care,” said TWC Commissioner Representing Labor Alberto Treviño III. “When parents have reliable child care, they can focus on their jobs, provide for their families, and keep our Texas economy strong.” Employers can visit the TWC Employer Child Care Solutions webpage to request guidance from a qualified provider. Services will be available on a first-come, first-served basis. “The Employer Child Care Solutions initiative is a valuable resource that can help employers unlock even greater prosperity for our Texas economy,” said TWC Commissioner Representing the Public Brent Connett. “By partnering with businesses, we're empowering working families to thrive, fueling workforce participation, and building a stronger Texas economy for generations to come.” Important Note: Technical assistance through ECCS does not include funding child care financial assistance (subsidies). In addition, the employer will not receive any funding through this initiative.

A Sanctuary of Opportunity and Inclusion

When a local employer recently faced a layoff, Workforce Solutions East Texas (WSET) stepped in to provide immediate assistance through its Rapid Response program — a coordinated effort designed to support both employers and affected employees during times of transition. Upon notification of the layoff, WSET’s Business Services team quickly initiated a Rapid Response orientation. These orientations are designed to inform employees of their rights, available resources, and reemployment options. Staff guide participants through services such as unemployment insurance, job search assistance, training opportunities, and support programs available through Workforce Solutions East Texas and its partners. In collaboration with the employer, WSET also organized a private job fair exclusively for the impacted workers, giving them an opportunity to connect directly with local employers eager to hire skilled talent. The event brought together 13 employers and 48 job seekers, facilitating meaningful conversations and helping workers transition smoothly into new employment opportunities. “Rapid Response is about providing timely, compassionate, and practical support to both employers and employees,” said a representative from Workforce Solutions East Texas. “Our goal is to minimize the stress of job loss and help workers reenter the workforce as quickly as possible.” Rapid Response services are available at no cost to East Texas employers who need assistance communicating with their staff during layoffs or closures. Workforce Solutions East Texas is committed to helping businesses navigate workforce challenges while ensuring their employees have the tools and resources needed to move forward successfully. 

Workforce Solutions East Texas (WSET) staff recently attended the Athens Career Exploration event to educate high school seniors about exciting career paths and opportunities within workforce development. The event welcomed students from Athens ISD as well as neighboring districts — Malakoff, Frankston, and La Poynor ISDs — bringing together an estimated 200–250 seniors eager to learn about their future career options. Students began the day by hearing from a panel of employers representing a variety of industries, who shared valuable insights and professional expertise. Following the panel, attendees had the chance to network with more than 25 local employers, engaging in one-on-one conversations about the skills, education, and experiences needed to enter different fields. Representing Workforce Solutions East Texas, staff members shared what a “day in the life” looks like in workforce development — from helping job seekers and employers connect, to supporting training and education programs that strengthen the East Texas economy. Students also learned about education requirements, job duties, and salary ranges within the workforce development industry. Emely Amador, Outreach Specialist with Workforce Solutions East Texas, reflected on the event saying: “We had such a good time at the Athens Career Expo! The students had wonderful questions and had a lot of interest in the opportunities in Henderson County and how Workforce Solutions East Texas fits into it. We hope to continue to outreach the community with more events like this in the future.” Events like this one demonstrate the importance of early career exploration and community partnerships in building a strong local workforce. Workforce Solutions East Texas is proud to help students discover their potential and learn how their future careers can contribute to the growth of our region. 

Emily Shields had a good job as an academic advisor, but something was missing. She longed for work that truly changed lives. “I wanted to do true counseling,” Emily recalls. “I wanted to help people discover their goals, not just choose courses. I wasn’t happy, and I knew I needed something more.” That “something more” came from her counselor at Vocational Rehabilitation Services (VR) at Workforce Solutions East Texas, who saw potential she hadn’t yet recognized. “He told me, ‘You have the right credentials to be a VR counselor.’ He encouraged me to send my transcripts to the state and explained the classes I needed to take to move forward. That conversation opened a door I hadn’t considered before.” Emily acted on that advice, completing the necessary courses to become eligible for a VR counselor position. Along the way, challenges arose—like technical issues with her Work In Texas account—but each obstacle led to a new connection and opportunity. When she reached out for help, she met Debra Holcomb, an Employment Service Representative, who encouraged her and guided her toward growth opportunities. “She told me she thought I would be perfect for a VR role and encouraged me to go for it,” Emily says. Debra also suggested she attend the Job Connection Workshop, where Emily met Shantel Jackson, who helped her gain confidence, improve her resume, and prepare for interviews. Emily shares. “Shantel helped calm me, gave me strategies for interviews, and helped me tweak my resume so it spoke directly to the role I wanted. I walked away feeling confident and prepared.” Her persistence paid off—Emily was offered a position as a VR counselor. “I’m working in my dream career. I’m so happy to be a VR counselor,” she says proudly. Now, she finds fulfillment helping others as she was helped. One client’s gratitude reminded her why she chose this path. Emily reflects, “I was having a tough week, and then I worked with a client who was getting hearing aids, just like me. At the end of her meeting, she hugged me and thanked me. In that moment, I thought—oh yeah, everything is totally worth this moment.” For Emily, counseling is about seeing the whole person, not just their disability. “Even something like hearing loss can impact you mentally. Behind every disability is a person with feelings, goals, and opinions. As a counselor, I have the privilege of helping them see what’s possible.” For Emily, that privilege is personal. She once stood where many of her clients stand today, unsure of the next step, but willing to reach out for help. Her journey shows the power of believing in yourself—and letting others believe in you. Emily urges others to use local workforce resources: “Don’t overlook your local workforce office. People think it’s just for unemployment and it’s not. There are so many resources and programs to help you get where you want to go in your career, so take advantage of them.” Today, Emily isn’t just working a job—she’s living her dream, helping others discover their own. And for her, that’s what makes it all worthwhile.