New Document Upload Portals for Claimants and Employers

Texas Workforce Commission • June 12, 2020
The large number of COVID-19 unemployment claims caused a dramatic increase in the number of employers and claimants attempting to submit documents to the Texas Workforce Commission (TWC). This increase created several issues:
  • Fax lines were frequently busy and customers often had to make repeated calls before they could submit their documents.
  • Tele-Center unemployment insurance (UI) email accounts were inundated with document submissions.
Employers and claimants can now submit requested claim documents or provide important benefits information through two new online portals:
  • UI Submission Upload Portal in English/Spanish – the document submission portal for claimants. 
  • UI Submission Upload – Employers Only – the document submission portal for employers.
If employers or claimants need to upload documents, they may use the our new webpage, Submit Your Documents to TWC Online, which has links to the document upload portals. This new web page has an easy-to-speak URL: https://twc.texas.gov/uidocs

UI Submission Upload Portal
Claimants can submit requested documents online using the new UI Submission Upload Portal (English/Spanish) at: 

English: https://mft.twc.state.tx.us/form/UIsubmissionENG. Claimants can find a link to this new portal on the following web pages:

Spanish: https://mft.twc.state.tx.us/form/UIsubmissionESP. Claimants can find a link to this new portal on the following web pages:
To use the portal, claimants will need to enter the following personal information:
  • Full Name
  • Social Security Number
  • Email Address
  • Phone Number
After they enter the personal information, they must select the type of document they want to submit using a drop-down menu. Documents will be routed in DMS based on the document type. The 
drop-down menu on the portal lists the following documents choices:
  • BD710E Requalification Form
  • Check Stubs/Wages/Earnings
  • DD214 Military
  • DUA Proof
  • ES935 Proof of Federal Employment
  • BP215 DUA Payment Request
  • BP235e TRA Payment Request
  • Proof ID – TX DL, TX ID, TX Reg Card, SSN Card
  • BP515e Withholding
  • BN900e Work Search Log
  • Other
UI Submission Upload – Employers Only
Employers can submit requested documents online using the new UI Submission Upload – Employers Only portal at: https://mft.twc.state.tx.us/form/UIsubmissionEMP. Employers can find a link to this new portal on the following web pages:
Employers will need to enter their company information and select the type of document they want to submit from a drop-down menu. Documents will be routed in DMS based on the document type they select:
  • BD610 or BD615 Employer Response
  • BD710E Requalification Form
  • BE135 Wage Verification
  • BE136 Chargeback
  • Additional Response
Employers cannot use this portal to submit Shared Work or Mass Claims documents.

If you need to contact TWC, call the Tele-Center at 800-939-6631 from 7 a.m. to 7 p.m. daily, seven days a week. 

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