New Document Upload Portals for Claimants and Employers

Texas Workforce Commission • June 12, 2020
The large number of COVID-19 unemployment claims caused a dramatic increase in the number of employers and claimants attempting to submit documents to the Texas Workforce Commission (TWC). This increase created several issues:
  • Fax lines were frequently busy and customers often had to make repeated calls before they could submit their documents.
  • Tele-Center unemployment insurance (UI) email accounts were inundated with document submissions.
Employers and claimants can now submit requested claim documents or provide important benefits information through two new online portals:
  • UI Submission Upload Portal in English/Spanish – the document submission portal for claimants. 
  • UI Submission Upload – Employers Only – the document submission portal for employers.
If employers or claimants need to upload documents, they may use the our new webpage, Submit Your Documents to TWC Online, which has links to the document upload portals. This new web page has an easy-to-speak URL: https://twc.texas.gov/uidocs

UI Submission Upload Portal
Claimants can submit requested documents online using the new UI Submission Upload Portal (English/Spanish) at: 

English: https://mft.twc.state.tx.us/form/UIsubmissionENG. Claimants can find a link to this new portal on the following web pages:

Spanish: https://mft.twc.state.tx.us/form/UIsubmissionESP. Claimants can find a link to this new portal on the following web pages:
To use the portal, claimants will need to enter the following personal information:
  • Full Name
  • Social Security Number
  • Email Address
  • Phone Number
After they enter the personal information, they must select the type of document they want to submit using a drop-down menu. Documents will be routed in DMS based on the document type. The 
drop-down menu on the portal lists the following documents choices:
  • BD710E Requalification Form
  • Check Stubs/Wages/Earnings
  • DD214 Military
  • DUA Proof
  • ES935 Proof of Federal Employment
  • BP215 DUA Payment Request
  • BP235e TRA Payment Request
  • Proof ID – TX DL, TX ID, TX Reg Card, SSN Card
  • BP515e Withholding
  • BN900e Work Search Log
  • Other
UI Submission Upload – Employers Only
Employers can submit requested documents online using the new UI Submission Upload – Employers Only portal at: https://mft.twc.state.tx.us/form/UIsubmissionEMP. Employers can find a link to this new portal on the following web pages:
Employers will need to enter their company information and select the type of document they want to submit from a drop-down menu. Documents will be routed in DMS based on the document type they select:
  • BD610 or BD615 Employer Response
  • BD710E Requalification Form
  • BE135 Wage Verification
  • BE136 Chargeback
  • Additional Response
Employers cannot use this portal to submit Shared Work or Mass Claims documents.

If you need to contact TWC, call the Tele-Center at 800-939-6631 from 7 a.m. to 7 p.m. daily, seven days a week. 

October 27, 2025
Wednesday, November 5 | 10 AM - 1 PM | Maude Cobb Convention Center
By Texas Health & Human Services October 24, 2025
SNAP Benefits are not handled by Workforce Solutions East Texas offices. Our staff members cannot assist with your inquiries regarding the Federal Government Shutdown's effect on your benefits. To aid in these concerns, we are sharing information below from Texas Health and Human Services .  2025 Federal Government Shutdown With the federal government shut down, the Texas Health and Human Services Commission is monitoring how it may impact your benefits. Check this page for updates . SNAP SNAP benefits for November won’t be issued if the federal government shutdown continues past Oct. 27. WIC WIC benefits are not affected currently. TANF TANF benefits are not affected currently. Medicaid Medicaid is not affected currently. CHIP CHIP is not affected currently. Find answers about SNAP and other benefits in the Federal Government Shutdown FAQ (PDF) .
Welcome slide: Workforce Solutions Management. Board officers: Gene Rayburn, Priya Rayburn.
By Workforce Solutions East Texas October 24, 2025
We are pleased to introduce the newest officers of our Board of Directors: Chair Gene Keenon, Municipal Services Manager at Republic Services, and Vice Chair Pam Pearson, Administrator of the Wills Point Economic Development Corporation. Keenon represents the Private Business sector and was appointed to the board on December 23, 2014. Pearson represents Economic Development and was appointed on March 17, 2015. Both have dedicated many years to the board and served as chairs of subcommittees, bringing valuable experience and insights to guide the board in supporting our community. "It is a great honor to accept the appointment as Chairman of the Board for the East Texas Workforce Solutions and to serve as a representative of the private business community. I am deeply committed to advancing the mission and values of this exceptional organization," said Keenon. "Having the privilege of doing business throughout all 14 counties in our region, I understand both the challenges and opportunities that exist within our workforce. I pledge to represent our entire area with integrity, dedication, and a steadfast focus on the prosperity and well-being of our citizens. "The Board’s team of dedicated and diverse volunteers plays a vital role in overseeing millions of dollars in training and financial aid programs that empower individuals through childcare support, education, and job-readiness. I have witnessed firsthand the importance of these services—growing up watching my own mother work tirelessly to support her family as a single mom without a high school education —and I know how transformative such resources can be. "Our collective mission is to improve the quality of life for all East Texans. That mission is also my personal goal, and I am eager to work alongside these board members and dedicated staff to strengthen our communities and expand opportunities for all." The Workforce Solutions East Texas Board works with the region’s chief elected officials and sets local workforce policy. The volunteer board is made up mostly of private sector members, along with representatives from labor, education, and community organizations. We proudly serve Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. “I am truly honored by the opportunity to serve as Vice Chair of the Workforce Solutions East Texas Board," said Pearson. It is a privilege to work alongside such a dedicated group of leaders who share a strong commitment to strengthening our workforce and supporting the employers, families, and communities across our region. I have great confidence in the talent, experience, and collaboration of this board as we continue advancing opportunities for East Texans.” We look forward to Keenon and Pearson’s leadership as we plan initiatives that support local businesses and economic growth. Join us in congratulating them at our next Workforce Solutions East Texas Board Meeting on November 12 at our Tyler center located at 4100 Troup Hwy, Tyler, TX 75703.
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