Return to Work Guidance
Texas Workforce Commission • May 4, 2020
Frequently Asked Questions: Guidance for Unemployment Claimants Returning To Work
Healthy Unemployment Claimants are Encouraged to Return to Work if Offered
Exceptions include:
• High risk individuals
• Individuals who have tested positive for COVID-19
• Individuals living with someone who has tested positive for COVID-19
• Those quarantined by the recommendation of a health care provider
• Those that cannot find sufficient child care.
Q:
My Employer wants me to return to work but I don’t have child care due to COVID-19, can I continue receiving benefits?
A:
Workers who cannot find sufficient child care, and school-aged children cannot attend school due to COVID-19 closures may continue to receive unemployment benefits.
Q: I am unable to return to work during COVID-19, how do I report my reasoning?
A:
TWC will investigate and handle each on a case-by-case basis. If your employer offers you work, communicate with them as to why you are unable to return. If you are able to come to an agreement on accommodations, you do not need to alert TWC. When you next request payment, indicate that you were offered work and refused. Your employer will report this information to TWC as well. TWC will investigate your case and contact both you and your employer. While the investigation occurs you will continue to receive payments.
Q:
Will someone lose their unemployment if they're offered their job back, but they say no because they're afraid of the COVID-19 situation?
A: We're not going to just cut somebody off because they didn't go back to work. We're going to evaluate each of those situations on a case-by-case basis.
Q:
Someone living with me tested positive for COVID-19 but my employer wants me to return to work. If I do not return, can I continue to receive unemployment benefits?
A:
Yes. Those living in the same household as someone who tested positive for COVID-19 can continue to receive benefits after refusing work.
Q:
My Employer wants me to return to work but im considered high risk. If I don’t go back do I lose my benefits?
A:
Those who are high risk for COVID-19 including people 65 years of age or older, and/or individuals with underlying health conditions such as heart disease, diabetes, cancer, or a weakened immune system as described on the DSHS website can continue to receive unemployment benefits upon refusal to return to work.
Source: Texas Workforce Commission
On Wednesday, November 5, Workforce Solutions East Texas hosted the region’s largest hiring event of the year at the Maude Cobb Convention Center in Longview, as part of the Texas Workforce Commission’s 14th annual Hiring Red, White & You! statewide initiative. The event honored veterans with an opening ceremony at 9:30 a.m., followed by a job fair from 10:00 a.m. to 1:00 p.m. open to the public. About 70 employers participated, offering opportunities for veterans, transitioning service members, military spouses, and other job seekers. “East Texas is blessed to have so many vets to call our neighbors,” said Doug Shryock, Lt. Col. USAF (Ret.), Executive Director of Workforce Solutions East Texas. “Knowledge, skills, and abilities—hard-won across the country and around the world—make our communities stronger and more vibrant. Our employers need these valuable resources.” This year’s event was part of a statewide effort to support veterans in their transition to civilian careers. Since its launch in 2012, Hiring Red, White & You! has connected over 153,000 job seekers, including 52,000 veterans, with more than 26,000 employers across Texas. A representative from a participating employer, Stone Bridge Personnel Services, shared, " The Veteran Job Fair in Longview was a huge success! Sooo many people came out that we barely got a break the entire time! The best part was getting to know the personal stories of several decorated veterans and hearing their accomplishments and what they stand for. That's the spice of life right there. And we're about to fill heaps of new positions using all this new talent! Good times ahead." “ It’s important that we continue to serve those who served, and do so with priority, resources, and commitment,” said TWC Chairman Joe Esparza. “Hiring Red, White & You! events make a difference in the lives of veterans across Texas.” Event Highlights: Total job seekers served:438 Employers represented: 69 Workforce Solutions East Texas and ETCOG thank all participants, employers, and partners who made this event a success. Together, we continue to build a stronger workforce and honor the contributions of our veterans.
Wednesday, November 5 | 10 AM - 1 PM | Maude Cobb Convention Center
SNAP Benefits are not handled by Workforce Solutions East Texas offices. Our staff members cannot assist with your inquiries regarding the Federal Government Shutdown's effect on your benefits. To aid in these concerns, we are sharing information below from Texas Health and Human Services . 2025 Federal Government Shutdown With the federal government shut down, the Texas Health and Human Services Commission is monitoring how it may impact your benefits. Check this page for updates . SNAP SNAP benefits for November won’t be issued if the federal government shutdown continues past Oct. 27. WIC WIC benefits are not affected currently. TANF TANF benefits are not affected currently. Medicaid Medicaid is not affected currently. CHIP CHIP is not affected currently. Find answers about SNAP and other benefits in the Federal Government Shutdown FAQ (PDF) .
