Return to Work Guidance

Texas Workforce Commission • May 4, 2020

Frequently Asked Questions: Guidance for Unemployment Claimants Returning To Work

Healthy Unemployment Claimants are Encouraged to Return to Work if Offered
Exceptions include:
• High risk individuals
• Individuals who have tested positive for COVID-19 
• Individuals living with someone who has tested positive for COVID-19
• Those quarantined by the recommendation of a health care provider
• Those that cannot find sufficient child care. 

Q: My Employer wants me to return to work but I don’t have child care due to COVID-19, can I continue receiving benefits?
A: Workers who cannot find sufficient child care, and school-aged children cannot attend school due to COVID-19 closures may continue to receive unemployment benefits. 

Q: I am unable to return to work during COVID-19, how do I report my reasoning?
A: TWC will investigate and handle each on a case-by-case basis. If your employer offers you work, communicate with them as to why you are unable to return. If you are able to come to an agreement on accommodations, you do not need to alert TWC. When you next request payment, indicate that you were offered work and refused. Your employer will report this information to TWC as well. TWC will investigate your case and contact both you and your employer. While the investigation occurs you will continue to receive payments. 

Q: Will someone lose their unemployment if they're offered their job back, but they say no because they're afraid of the COVID-19 situation?
A: We're not going to just cut somebody off because they didn't go back to work. We're going to evaluate each of those situations on a case-by-case basis.

Q: Someone living with me tested positive for COVID-19 but my employer wants me to return to work. If I do not return, can I continue to receive unemployment benefits? 
A: Yes. Those living in the same household as someone who tested positive for COVID-19 can continue to receive benefits after refusing work.

Q: My Employer wants me to return to work but im considered high risk. If I don’t go back do I lose my benefits?
A: Those who are high risk for COVID-19 including people 65 years of age or older, and/or individuals with underlying health conditions such as heart disease, diabetes, cancer, or a weakened immune system as described on the DSHS website can continue to receive unemployment benefits upon refusal to return to work. 

July 20, 2026
Texas added 43,400 nonfarm jobs in June to reach a total of 14,469,600 positions. Over the year, the state added 177,900 jobs for an annual growth rate of 1.2 percent, outpacing the national growth rate by 0.9 percentage points. Texas’ civilian labor force registered at 15,904,900 after adding 3,400 people over the month. Over the year, Texas’ civilian labor force has added 29,700 people. The seasonally adjusted unemployment rate in Texas registered at 4.4 percent. “Texas’ continued job growth is a testament to the strength of our employers and robust workforce development system,” said TWC Chairman Joe Esparza. “The addition of more than 177,000 jobs over the year reinforces Texas’ reputation among employers as the best place to start and grow a business.” The Professional and Business Services industry had the largest private sector over-the-month increase in June after adding 25,500 jobs. Leisure and Hospitality added 10,300 jobs over the month while Trade, Transportation, and Utilities added 6,400. “The growth of the Texas labor market highlights the incredible talent and dedication of our state’s workforce,” said TWC Commissioner Representing Labor Alberto Treviño III. “The Texas Workforce Commission is committed to ensuring every Texan has the support they need to thrive, whether through training opportunities to gain new skills or specialized programs that help our foster youth transition into successful careers.” The Midland metropolitan statistical area (MSA) had the lowest unemployment rate with a not seasonally adjusted rate of 3.6 percent in June. It was followed by the San Angelo MSA at 3.9 percent and the Abilene MSA at 4.0 percent. “With an annual growth rate of 1.2 percent, Texas continues to outpace the national average and demonstrate economic resilience,” said TWC Commissioner Representing the Public Brent Connett. “Both job seekers and employers can seek customized career services and recruitment assistance by visiting our TWC website or their local Workforce Solutions office.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. * All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com . The Texas Labor Market Information Data for July is scheduled to be released on Friday, August 21, 2026, at 9:00 a.m. (CT).
July 20, 2026
Workforce Solutions East Texas Child Care Services is proud to partner with the Panola County Chamber of Commerce to support child care leaders across the region. Through this partnership, the Chamber provides a welcoming meeting space for Directors Connect training designed to help early learning program owners and directors connect, learn, and grow together. The partnership was made possible through the support of Keri Perot-Vance, Executive Director of the Panola County Chamber of Commerce, whose commitment to community collaboration helped create a space where child care leaders can come together to share ideas, discuss challenges, and strengthen their leadership skills. The partnership began in 2025 in response to daycare owners expressing a need for accessible training opportunities. Recognizing this need, Panola County Chamber of Commerce graciously offered to host the Directors Connect training in its beautiful historic building. This collaboration provides child care professionals with the opportunity to earn professional development hours required to remain in compliance with Child Care Regulation and Texas Rising Star. Tonia Crawford and Aerial Jones, Business Industry Specialists for Child Care Services and facilitators of Directors Connect, say the program has evolved into so much more than a training opportunity. It has become a space for meaningful conversations, professional connections, and shared solutions. Through these gatherings, directors are strengthening their businesses, growing as leaders, and ultimately enhancing the quality of care provided to children and families throughout East Texas. Workforce Solutions East Texas Child Care Services is grateful for the Panola County Chamber of Commerce's ongoing support and looks forward to continuing this impactful partnership for years to come. Together, we are investing in stronger leaders, stronger child care programs, and stronger communities.
By Workforce Solutions East Texas July 13, 2026
Workforce Solutions East Texas welcomed an excellent crowd on July 8, 2026, for a ribbon cutting celebrating its new Tyler Workforce Center in Midtown Centre. The event marked an important milestone for the organization and highlighted its continued commitment to expanding access to workforce services in one of East Texas’s key communities. Workforce Solutions East Texas provides no-cost services for employers and job seekers and is part of the broader Texas Workforce Solutions network overseen by the Texas Workforce Commission. Guests heard remarks from Congressman Nathaniel Moran, Workforce Solutions East Texas Board Chair Gene Keenon, Chief Elected Officials Board Chair Marion County Judge Leward LaFleur, ETCOG Executive Committee 2nd Vice Chairman and Smith County Commissioner Ralph Carraway Sr., and ETCOG Executive Committee Chairman and Whitehouse Mayor James Wansley. Located at 1421 S. Beckham Avenue, the new center strengthens Workforce Solutions East Texas’s presence in Tyler and offers a larger, more connected space for service delivery. The 28,500-square-foot facility brings departments together under one roof and was designed to support employers, job seekers, and community partners with convenient access and room for future growth. The new center reflects the organization’s mission of connecting East Texans to opportunity while helping businesses recruit, hire, train, and retain skilled workers. Through local partnerships and support from the Texas workforce system, Workforce Solutions East Texas continues working to strengthen the regional economy and create pathways to long-term success for East Texas families and communities.
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