TWC Cautions Claimants Regarding Fraudulent Calls
Texas Workforce Commission • April 8, 2020
The Texas Workforce Commission
(TWC) advises those applying for Unemployment Insurance (UI) benefits that individuals misrepresenting TWC may capitalize on the uncertainty surrounding COVID-19 and attempt to secure sensitive, personal information through deceit.
TWC is reminding all UI claimants and unemployed workers to practice caution when providing people with personally identifiable information. Unfortunately, in situations such as the one we are experiencing because of COVID-19, there can be unemployment insurance scams and fraudulent phone calls.
Below are some indications that you may be a victim of an attempted scam by someone pretending to be a TWC Specialist:
- The individual asks for a credit card number.
- The individual says there is a fee for processing the claim.
- The individual asks for more than the last four digits of your bank account and routing number.
When you are contacted by a legitimate TWC Specialist they will need to confirm your identity and will ask for your Social Security Number and date of birth. However, a TWC Specialist will never ask for a credit card number or state that there is any kind of fee associated with your claim. There is no fee for filing for UI and a TWC Specialist cannot change banking information, so the full number is unnecessary.
If you sent TWC an email, left a message, or reached out using social media, you should expect a phone call from a TWC Specialist. You may receive calls from TWC on other issues concerning your claim, but always be vigilant when providing personal information. When in doubt, hang up.
If you encounter anyone who’s identity you are not sure of, do not give out your:
- Phone Number
- Address
- Social Security Number
- Personal Identification Number (PIN)
Impersonating a public servant and identity theft are crimes punishable by law. If you believe you have been the victim of identity theft visit https://www.identitytheft.gov/.
Deadline for applications - September 26, 2025
Workforce Solutions East Texas (WSET) and Texas Workforce Solutions -Vocational Rehabilitation Services (TWS-VRS) invite you to a celebration event on Tuesday, October 7, 2025, from 9:30 am to noon at the Longview Workforce Solutions Center located at 1905 W. Loop 281, Longview, TX 75604. At WSET, we are deeply committed to fostering an environment that welcomes all abilities in the workforce. National Disability Employment Awareness Month (NDEAM) is a powerful reminder of the immense talent and untapped potential that individuals with disabilities bring to our workplaces. Whether you are an employer seeking to hire individuals with disabilities, an organization championing disability rights, or someone seeking to learn more TWS-VRS we invite you to attend our upcoming event. Our event promises insightful discussions, valuable networking opportunities, stories from participants who are successfully navigating their journey after receiving services through TWS-VRS along with those business partners who have hired them. There will also be resources aimed at helping businesses take significant steps toward creating a workplace that includes all abilities on their team. Let's come together to celebrate our 80th anniversary of National Disability Employment Awareness Month (NDEAM). We celebrate the value and talent that all Americans - including people with disabilities – bring to our businesses, organizations, and communities. Join us in the momentous occasion as we celebrate this milestone in our nation’s history.
When Malachi Whedbee joined the Summer Earn and Learn (SEAL) program, he saw it as an opportunity to gain experience, learn new skills, and contribute to his community. What he didn’t expect was how much of an impact his dedication would make—both on his future and on the people around him. Through SEAL, Malachi began working full-time at the Upshur Rural Library, clocking in at 8:00 a.m. every morning and working until 5:00 p.m. His days were filled with tasks like completing computer library entries, assisting with various projects, and lending a hand wherever needed. But for Malachi, these duties weren’t just boxes to check—they were chances to prove himself. And prove himself he did. Malachi’s exceptional work ethic showed in everything he did. He was always on time, completed assignments with precision, and eagerly stepped up for additional responsibilities. His positive attitude was contagious, creating a welcoming environment for both staff and patrons. Mrs. King, the library’s supervisor, quickly recognized that Malachi was more than just a temporary hire—he was an asset. Describing him as “outgoing, dependable, and hardworking,” she praised his professionalism and the joy he brought to the workplace. By the end of the program, Malachi’s efforts had done more than meet expectations—they had opened a door. Mrs. King was so impressed that she offered him an interview for a permanent position at the library. With the same enthusiasm and determination he brought to every day on the job, Malachi accepted the opportunity. Malachi’s journey through SEAL is more than a personal achievement—it’s a shining example of how young adults with disabilities can break barriers and build meaningful careers when given the chance. His story is a reminder that talent, dedication, and opportunity are the real building blocks of success.
