TWC Explains How to Report Fraud for Employers

Texas Workforce Commission • April 14, 2021

The Texas Workforce Commission (TWC) released a new video for Texas employers that provides instructions on how to report fraud due to identity theft. Unemployment benefits fraud is a crime that creates waste and impacts the employer-supported fund TWC uses to pay unemployment benefits to claimants. The purpose of the video is to provide instructions that employers can use to identify and report fraudulent claims due to identity theft. Employers responding quickly to TWC notices can help TWC detect identity theft claims faster and lock the accounts before payments go out.

In 2020, the Texas Workforce Commission identified 234,268 suspicious claims, approximately 6.82 percent of the total number of claims for 2020. Perpetrators use identity information they stole from somewhere else before they file the claim with TWC. This means the information is real, but the claim is not. Unemployment benefits identity theft occurs when an imposter uses another person’s personal information, like their name and Social Security number, to file a claim for unemployment benefits. Take steps to secure your identity online by practicing Internet security best practices. Treat your TWC account and all accounts like you would your bank account. The Texas Workforce Commission must investigate every unemployment benefits claim to confirm identity and to lock accounts that are fraudulent.


If you are an employer and received a Notice of Application for Unemployment Benefits fromTWC stating that you or an employee has filed a claim, and the claim is false, please follow the instructions for reporting a false claim listed in the official TWC letter. For convenience, these are the same instructions:


  • Go to the Employer Benefits Services system (www.twc.texas.gov/businesses/employer-benefits-services).
  • Under Separation Options, select “Still Working” or “Never Worked Here,” as appropriate. 
  • Add any additional details in the Separation Details box. You can type “Fraud – still working” or “Fraud – never worked here.”

 

After you have done this vital step, please also report the identity theft by visiting TexasWorkforce.org and clicking the green button to report ID theft. TWC will only contact you if we need clarification regarding the information provided. Reporting fraudulent claims using the portal in English or Spanish on the TWC website will give users a confirmation receipt that the information has been received. Individuals who report suspected ID theft fraud to TWC by other means do not always receive a call, email, or letter in response to the information they provided.

The new video for employers on how to report identity theft fraud can be found on TWC’s YouTube page (www.youtube.com/user/TexasWorkforceComm). For more information on how to report identity theft fraud and steps you can take to avoid identity theft fraud, please visit TexasWorkforce.org. If you don’t have access to the internet or if you would like to report identity theft fraud anonymously, you can call 800-252-3642. The fraud hotline and TWC’s website are both available 24 hours a day, 7 days a week.

August 4th Regionwide Job Fair Employers List

July 28, 2026
Tuesday, August 4 | Athens, Longview, Marshall, Palestine, and Tyler

Texas Job Market Grows by More Than 177,000 Positions Over the Year

July 20, 2026
Texas added 43,400 nonfarm jobs in June to reach a total of 14,469,600 positions. Over the year, the state added 177,900 jobs for an annual growth rate of 1.2 percent, outpacing the national growth rate by 0.9 percentage points. Texas’ civilian labor force registered at 15,904,900 after adding 3,400 people over the month. Over the year, Texas’ civilian labor force has added 29,700 people. The seasonally adjusted unemployment rate in Texas registered at 4.4 percent. “Texas’ continued job growth is a testament to the strength of our employers and robust workforce development system,” said TWC Chairman Joe Esparza. “The addition of more than 177,000 jobs over the year reinforces Texas’ reputation among employers as the best place to start and grow a business.” The Professional and Business Services industry had the largest private sector over-the-month increase in June after adding 25,500 jobs. Leisure and Hospitality added 10,300 jobs over the month while Trade, Transportation, and Utilities added 6,400. “The growth of the Texas labor market highlights the incredible talent and dedication of our state’s workforce,” said TWC Commissioner Representing Labor Alberto Treviño III. “The Texas Workforce Commission is committed to ensuring every Texan has the support they need to thrive, whether through training opportunities to gain new skills or specialized programs that help our foster youth transition into successful careers.” The Midland metropolitan statistical area (MSA) had the lowest unemployment rate with a not seasonally adjusted rate of 3.6 percent in June. It was followed by the San Angelo MSA at 3.9 percent and the Abilene MSA at 4.0 percent. “With an annual growth rate of 1.2 percent, Texas continues to outpace the national average and demonstrate economic resilience,” said TWC Commissioner Representing the Public Brent Connett. “Both job seekers and employers can seek customized career services and recruitment assistance by visiting our TWC website or their local Workforce Solutions office.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. * All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com . The Texas Labor Market Information Data for July is scheduled to be released on Friday, August 21, 2026, at 9:00 a.m. (CT).

Building Connections, Strengthening Child Care

July 20, 2026
Workforce Solutions East Texas Child Care Services is proud to partner with the Panola County Chamber of Commerce to support child care leaders across the region. Through this partnership, the Chamber provides a welcoming meeting space for Directors Connect training designed to help early learning program owners and directors connect, learn, and grow together. The partnership was made possible through the support of Keri Perot-Vance, Executive Director of the Panola County Chamber of Commerce, whose commitment to community collaboration helped create a space where child care leaders can come together to share ideas, discuss challenges, and strengthen their leadership skills. The partnership began in 2025 in response to daycare owners expressing a need for accessible training opportunities. Recognizing this need, Panola County Chamber of Commerce graciously offered to host the Directors Connect training in its beautiful historic building. This collaboration provides child care professionals with the opportunity to earn professional development hours required to remain in compliance with Child Care Regulation and Texas Rising Star. Tonia Crawford and Aerial Jones, Business Industry Specialists for Child Care Services and facilitators of Directors Connect, say the program has evolved into so much more than a training opportunity. It has become a space for meaningful conversations, professional connections, and shared solutions. Through these gatherings, directors are strengthening their businesses, growing as leaders, and ultimately enhancing the quality of care provided to children and families throughout East Texas. Workforce Solutions East Texas Child Care Services is grateful for the Panola County Chamber of Commerce's ongoing support and looks forward to continuing this impactful partnership for years to come. Together, we are investing in stronger leaders, stronger child care programs, and stronger communities.
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