TWC Offers Employers Guidance on Protecting Their Business

Texas Workforce Commission • August 24, 2020

TWC educates business owners on employment fraud

The Texas Workforce Commission (TWC) asks for employers to help to prevent unemployment benefit overpayments by reporting employees receiving wages through Paycheck Protection Program loans or who refused acceptable work to TWC. 

According to the Federal Trade Commission (FTC), to date, Americans have lost approximately $77 million in fraud to date, related to COVID-19, including federal aid programs and unemployment benefits. 

To protect Program Integrity, TWC is asking employers to assist in preventing unemployment fraud by reporting employees who are currently, (or have in the past), received wages through the Paycheck Protection Program (PPP) loans, and are also receiving (or have received in the past) unemployment benefits during the same period. Employers can email the information to TWC at PPPreporting.BPC@twc.state.tx.us, and are asked to provide the employee’s name and last four digits of their Social Security number if available.

Receiving payments through PPP loans may disqualify claimants from receiving unemployment benefits under the regular program or the CARES Act UI Programs. There are multiple ways the receipt of these funds could impact UI eligibility, including whether the individual remains unemployed, or partially unemployed, or whether the individual has reportable income. 

Promptly reporting suspected fraud to TWC can not only help protect Texas businesses, but also employees who need benefits. Failure to report information to TWC may negatively impact charges to an employer’s account on future unemployment claims.

In addition, employers are also asked to report employees who refused work. These instances can be reported through a 
dedicated Employee Work Refusal Portal. Refusal to work may impact eligibility for benefits, though there are exceptions and TWC previously issued guidance to unemployment claimants on acceptable reasons to refuse suitable work. Each case is reviewed individually by TWC to determine benefit eligibility.

TWC would also like to remind employers to carefully review any Notices of Application for Unemployment Benefits or Notice of Maximum Potential Chargeback they receive for accuracy.

If a business receives a Notice of Application for Unemployment Benefits or Notice of Maximum Potential Chargeback from TWC (both pictured below) for an employee who has not separated from employment, or if the notice has incorrect separation information, employers should respond to the notice as soon as possible through the UI Submission Upload- Employers only portal, Employer Benefits Services System, the TWC fraud hotline at 800-252-3642 or TWC.fraud@twc.state.tx.us.

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Tuesday, August 4 | Athens, Longview, Marshall, Palestine, and Tyler
July 20, 2026
Texas added 43,400 nonfarm jobs in June to reach a total of 14,469,600 positions. Over the year, the state added 177,900 jobs for an annual growth rate of 1.2 percent, outpacing the national growth rate by 0.9 percentage points. Texas’ civilian labor force registered at 15,904,900 after adding 3,400 people over the month. Over the year, Texas’ civilian labor force has added 29,700 people. The seasonally adjusted unemployment rate in Texas registered at 4.4 percent. “Texas’ continued job growth is a testament to the strength of our employers and robust workforce development system,” said TWC Chairman Joe Esparza. “The addition of more than 177,000 jobs over the year reinforces Texas’ reputation among employers as the best place to start and grow a business.” The Professional and Business Services industry had the largest private sector over-the-month increase in June after adding 25,500 jobs. Leisure and Hospitality added 10,300 jobs over the month while Trade, Transportation, and Utilities added 6,400. “The growth of the Texas labor market highlights the incredible talent and dedication of our state’s workforce,” said TWC Commissioner Representing Labor Alberto Treviño III. “The Texas Workforce Commission is committed to ensuring every Texan has the support they need to thrive, whether through training opportunities to gain new skills or specialized programs that help our foster youth transition into successful careers.” The Midland metropolitan statistical area (MSA) had the lowest unemployment rate with a not seasonally adjusted rate of 3.6 percent in June. It was followed by the San Angelo MSA at 3.9 percent and the Abilene MSA at 4.0 percent. “With an annual growth rate of 1.2 percent, Texas continues to outpace the national average and demonstrate economic resilience,” said TWC Commissioner Representing the Public Brent Connett. “Both job seekers and employers can seek customized career services and recruitment assistance by visiting our TWC website or their local Workforce Solutions office.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. * All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com . The Texas Labor Market Information Data for July is scheduled to be released on Friday, August 21, 2026, at 9:00 a.m. (CT).
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Workforce Solutions East Texas Child Care Services is proud to partner with the Panola County Chamber of Commerce to support child care leaders across the region. Through this partnership, the Chamber provides a welcoming meeting space for Directors Connect training designed to help early learning program owners and directors connect, learn, and grow together. The partnership was made possible through the support of Keri Perot-Vance, Executive Director of the Panola County Chamber of Commerce, whose commitment to community collaboration helped create a space where child care leaders can come together to share ideas, discuss challenges, and strengthen their leadership skills. The partnership began in 2025 in response to daycare owners expressing a need for accessible training opportunities. Recognizing this need, Panola County Chamber of Commerce graciously offered to host the Directors Connect training in its beautiful historic building. This collaboration provides child care professionals with the opportunity to earn professional development hours required to remain in compliance with Child Care Regulation and Texas Rising Star. Tonia Crawford and Aerial Jones, Business Industry Specialists for Child Care Services and facilitators of Directors Connect, say the program has evolved into so much more than a training opportunity. It has become a space for meaningful conversations, professional connections, and shared solutions. Through these gatherings, directors are strengthening their businesses, growing as leaders, and ultimately enhancing the quality of care provided to children and families throughout East Texas. Workforce Solutions East Texas Child Care Services is grateful for the Panola County Chamber of Commerce's ongoing support and looks forward to continuing this impactful partnership for years to come. Together, we are investing in stronger leaders, stronger child care programs, and stronger communities.
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