Success Story: Cyndi McKinney Explores a New Path, Becomes Career Navigator
For over 14 years, Cyndi McKinney built her career in staffing, recruitment, and human resources, earning respect as a strong leader and a results-driven professional. But in an instant, everything changed. She was unexpectedly let go—a moment that could have shattered her confidence and left her feeling lost.
Instead of giving up, Cyndi chose to rise. She walked into Workforce Solutions East Texas determined to find a new path, and that’s where her journey of rediscovery began. Through the Reemployment Services and Eligibility Assessment (RESEA) program, Career Navigator Korey Harrison helped her see the value in her experience, refine her resume, and uncover transferable skills she hadn’t even realized she had. With his guidance, she embraced skill-building opportunities, automated her job search with help of the Virtual Recruiter system through the Work In Texas website, and was introduced to the WIOA program for training and career advancement.
Through WIOA, Specialist Eileen Taylor showed Cyndi new possibilities—certifications, training programs, and job placement services. Cyndi stayed persistent, believing that the right door would open. One day, it did. Her Virtual Recruiter led her to a job posting for a WIOA Career Navigator role—right in the same office that had been walking beside her during her hardest days.
She applied for the position and just a week later, received the call she had hoped for—she was offered the job. On June 30, 2025, Cyndi stepped into her new role with Workforce Solutions East Texas, carrying not only her years of HR expertise but also the resilience of someone who has faced uncertainty and emerged stronger.
"The right help at the right moment doesn't just change your path — it rewrites your story,” Cyndi said as she reflected on her journey.
Today, her journey has come full circle. She’s on a mission to empower others—to be the voice that reminds job seekers they are capable, the steady hand guiding those who feel lost, and living proof that no setback is final. With courage and determination, Cyndi isn’t just building a career—she’s helping others discover their own path to rise higher than they ever imagined.


