Emily Shields, from Client to Counselor

September 23, 2025

Emily Shields had a good job as an academic advisor, but something was missing. She longed for work that truly changed lives.

“I wanted to do true counseling,” Emily recalls. “I wanted to help people discover their goals, not just choose courses. I wasn’t happy, and I knew I needed something more.”

That “something more” came from her counselor at Vocational Rehabilitation Services (VR) at Workforce Solutions East Texas, who saw potential she hadn’t yet recognized. “He told me, ‘You have the right credentials to be a VR counselor.’ He encouraged me to send my transcripts to the state and explained the classes I needed to take to move forward. That conversation opened a door I hadn’t considered before.”

Emily acted on that advice, completing the necessary courses to become eligible for a VR counselor position. Along the way, challenges arose—like technical issues with her Work In Texas account—but each obstacle led to a new connection and opportunity.

When she reached out for help, she met Debra Holcomb, an Employment Service Representative, who encouraged her and guided her toward growth opportunities.

“She told me she thought I would be perfect for a VR role and encouraged me to go for it,” Emily says. Debra also suggested she attend the Job Connection Workshop, where Emily met Shantel Jackson, who helped her gain confidence, improve her resume, and prepare for interviews. Emily shares. “Shantel helped calm me, gave me strategies for interviews, and helped me tweak my resume so it spoke directly to the role I wanted. I walked away feeling confident and prepared.”

Her persistence paid off—Emily was offered a position as a VR counselor. “I’m working in my dream career. I’m so happy to be a VR counselor,” she says proudly. Now, she finds fulfillment helping others as she was helped. One client’s gratitude reminded her why she chose this path. Emily reflects, “I was having a tough week, and then I worked with a client who was getting hearing aids, just like me. At the end of her meeting, she hugged me and thanked me. In that moment, I thought—oh yeah, everything is totally worth this moment.”

For Emily, counseling is about seeing the whole person, not just their disability. “Even something like hearing loss can impact you mentally. Behind every disability is a person with feelings, goals, and opinions. As a counselor, I have the privilege of helping them see what’s possible.” For Emily, that privilege is personal. She once stood where many of her clients stand today, unsure of the next step, but willing to reach out for help. Her journey shows the power of believing in yourself—and letting others believe in you.

Emily urges others to use local workforce resources: “Don’t overlook your local workforce office. People think it’s just for unemployment and it’s not. There are so many resources and programs to help you get where you want to go in your career, so take advantage of them.”

Today, Emily isn’t just working a job—she’s living her dream, helping others discover their own. And for her, that’s what makes it all worthwhile.

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Crowns & Courage: How One Mother Built a Stronger Future Through the WIOA Youth Program

December 16, 2025

When Princess Tyeskie first walked into Workforce Solutions East Texas, she carried a deep determination to build a better life for herself and her children. As a single mother with experience in fast food and retail, she was ready for something more—something stable, meaningful, and aligned with the future she dreamed of. Through the Workforce Innovation and Opportunity Act (WIOA) Program, Princess was placed at Dr. Willis Longview Footcare Clinic. It was a new environment, but she stepped into it with courage and purpose. Her professionalism, reliability, and warm spirit quickly stood out, and she soon became a trusted part of the team. By the end of her work experience, Princess had gained more than new skills—she had earned a direct hire with the clinic as a Medical Administrative Assistant. It was a life-changing moment that reflected her determination and the power of the opportunities WIOA provides. When asked about her experience, Princess shared: “Through the Workforce Solutions East Texas Youth Program, I was given the opportunity to gain hands-on experience in the medical field—the area I aspire to specialize in.” During her Work Experience at Dr. Willis Longview Footcare Clinic, Princess quickly demonstrated the professionalism, compassion, and determination that WSET staff always knew she had. She simply needed the opportunity to show it. The WIOA Work Experience program opened that door. “My dedication and ability to adapt to the clinic’s environment led to me being directly hired after completing my work experience. This achievement reflects my commitment, my work ethic, and my passion for providing quality medical care,” Princess states. Today, Princess stands in a career she once only dreamed about—one that brings stability, pride, and a renewed sense of purpose. Her success is more than a job; it’s a foundation for her children to look up to and build upon. More than that, it’s an invitation—an invitation for others to dream bigger, take the first step, and trust that transformation begins with opportunity. Princess’s journey serves as a reminder that even when life feels heavy, adjusting your crown and moving forward can lead to powerful new beginnings.

Carthage Pop-Up Job and Resource Fair Connects Residents to Opportunity

December 16, 2025

Workforce Solutions East Texas recently hosted a Pop-Up Job and Resource Fair in Carthage, creating a one-stop shop for local residents seeking employment opportunities and support services. The event welcomed 32 job seekers, connected them with 4 local employers, and provided access to 3 community resource partners—all working together to help ease the career journey for Panola County residents. The goal of the fair was simple but impactful: bring direct assistance, meaningful connections, and additional support together in one place. Job seekers had the opportunity to speak directly with employers, explore available jobs, and connect with community organizations offering resources that can help remove barriers to employment. A highlight of the event was the introduction of Workforce Solutions East Texas’ new Mobile Career Center. The mobile unit is equipped with computers and employment resources and will be available every Wednesday at the Panola County Chamber of Commerce, giving residents continued access to services without needing to travel to a physical office. We were proud to co-partner on this event with our friends at the Panola County Chamber of Commerce, whose continued support of workforce development plays a vital role in strengthening the local community. Their commitment to connecting people with opportunity aligns closely with the mission of Workforce Solutions East Texas. Events like the Carthage Pop-Up Job and Resource Fair demonstrate the power of collaboration and community-focused solutions, helping residents take the next step toward meaningful employment and long-term success.