Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020
Event Cancellations, Center Closures to the Public, and Service Availability to Individuals with Employment Impacts
As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas (WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757)
for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631
if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561.8131.
Wednesday, November 5 | 10 AM - 1 PM | Maude Cobb Convention Center
SNAP Benefits are not handled by Workforce Solutions East Texas offices. Our staff members cannot assist with your inquiries regarding the Federal Government Shutdown's effect on your benefits. To aid in these concerns, we are sharing information below from Texas Health and Human Services . 2025 Federal Government Shutdown With the federal government shut down, the Texas Health and Human Services Commission is monitoring how it may impact your benefits. Check this page for updates . SNAP SNAP benefits for November won’t be issued if the federal government shutdown continues past Oct. 27. WIC WIC benefits are not affected currently. TANF TANF benefits are not affected currently. Medicaid Medicaid is not affected currently. CHIP CHIP is not affected currently. Find answers about SNAP and other benefits in the Federal Government Shutdown FAQ (PDF) .
We are pleased to introduce the newest officers of our Board of Directors: Chair Gene Keenon, Municipal Services Manager at Republic Services, and Vice Chair Pam Pearson, Administrator of the Wills Point Economic Development Corporation. Keenon represents the Private Business sector and was appointed to the board on December 23, 2014. Pearson represents Economic Development and was appointed on March 17, 2015. Both have dedicated many years to the board and served as chairs of subcommittees, bringing valuable experience and insights to guide the board in supporting our community. "It is a great honor to accept the appointment as Chairman of the Board for the East Texas Workforce Solutions and to serve as a representative of the private business community. I am deeply committed to advancing the mission and values of this exceptional organization," said Keenon. "Having the privilege of doing business throughout all 14 counties in our region, I understand both the challenges and opportunities that exist within our workforce. I pledge to represent our entire area with integrity, dedication, and a steadfast focus on the prosperity and well-being of our citizens. "The Board’s team of dedicated and diverse volunteers plays a vital role in overseeing millions of dollars in training and financial aid programs that empower individuals through childcare support, education, and job-readiness. I have witnessed firsthand the importance of these services—growing up watching my own mother work tirelessly to support her family as a single mom without a high school education —and I know how transformative such resources can be. "Our collective mission is to improve the quality of life for all East Texans. That mission is also my personal goal, and I am eager to work alongside these board members and dedicated staff to strengthen our communities and expand opportunities for all." The Workforce Solutions East Texas Board works with the region’s chief elected officials and sets local workforce policy. The volunteer board is made up mostly of private sector members, along with representatives from labor, education, and community organizations. We proudly serve Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. “I am truly honored by the opportunity to serve as Vice Chair of the Workforce Solutions East Texas Board," said Pearson. It is a privilege to work alongside such a dedicated group of leaders who share a strong commitment to strengthening our workforce and supporting the employers, families, and communities across our region. I have great confidence in the talent, experience, and collaboration of this board as we continue advancing opportunities for East Texans.” We look forward to Keenon and Pearson’s leadership as we plan initiatives that support local businesses and economic growth. Join us in congratulating them at our next Workforce Solutions East Texas Board Meeting on November 12 at our Tyler center located at 4100 Troup Hwy, Tyler, TX 75703.
