Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020
Event Cancellations, Center Closures to the Public, and Service Availability to Individuals with Employment Impacts
As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas (WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757)
for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631
if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561.8131.
When Latavia Harris unexpectedly lost her job, she found herself facing a moment of deep uncertainty. The disruption was more than financial—her confidence, her sense of direction, and her plans for the future were suddenly placed on hold. Yet even in that difficult moment, Latavia chose resilience. She made the same decision thousands of East Texans make each year when navigating job loss: she applied for unemployment. That simple step became the bridge to something much bigger. Through the unemployment process, Latavia was connected to the RESEA (Reemployment Services and Eligibility Assessment) program at Workforce Solutions East Texas—a program that would ultimately change the course of her life. RESEA provides structured guidance and support to job seekers receiving unemployment, equipping them with the tools to navigate the job search process and overcome barriers that may prevent them from returning to the workforce. In the program, staff helped Latavia refresh her resume, strengthen her interview skills, and explore new career pathways. As she gained encouragement and direction, she began to rebuild not only her job prospects, but her belief in what was possible for her future. That journey led her somewhere she never expected—to a role within the very organization that had helped her rebuild. Today, Latavia serves as a Career Navigator for the WIOA Youth program at Workforce Solutions East Texas, joining the ranks of a team she once turned to for support. In her new role, Latavia feels a special connection with the young adults she serves. Having recently been in a similar position herself, she understands their fears, their doubts, and the courage it takes to begin again. This lived experience fuels her commitment to help them succeed, so they too can experience how Workforce programs can change a person’s future for the better. “All of the programs in Workforce do our community well,” Latavia shares. “It helps us be able to do the work and get back to work.” Latavia speaks openly about the difference her future coworkers made during her time as a participant. Their backing, encouragement, and support played a major role in helping her pursue a new and exciting career path—and find stability after a difficult season. Her transition into the workforce felt different this time, she explains: “One of the things I could tell was different in coming to Workforce from like ten years ago to when I had to come back this summer, was it was very open, very welcoming. You knew that they wanted to help you get back to work.” Being met with genuine care reshaped how she viewed workforce development—and her own goals. “It was like, wow— I want to be part of a team that is happy about what they are here doing, is happy to impact lives,” she reflects. “They wanted to genuinely help me and were happy to help me. So, I was like when I am back to work, this is the type of team I want to work with.” Latavia’s journey serves as a powerful reminder of the long-term impact of workforce development. Its value extends far beyond reemployment—it fosters confidence, builds futures, strengthens families, and contributes to the stability of communities across East Texas. What began as a setback became a calling. Latavia now helps others take their next steps forward, carrying with her a lived understanding that the right support at the right time can transform a moment of crisis into a story of resilience, renewal, and purpose.
Texas added 7,300 nonfarm jobs in November to reach a total of 14,321,000 positions. Over the year, the state added 146,300 jobs for an annual nonfarm growth rate of 1.0 percent, outpacing the national growth rate by 0.4 percentage points. Texas’ civilian labor force registered at 15,938,500 after adding 59,500 people since September 2025 and reaching a new record high level for the series. Over the year, Texas’ civilian labor force has added 206,800 people. The seasonally adjusted unemployment rate in Texas registered at 4.2 percent. “As Texas employers add thousands of jobs, TWC programs can help them grow, develop, and retain a skilled workforce,” said TWC Chairman Joe Esparza. “Initiatives like Skills for Small Business and the Skills Development Fund are training Texans for in-demand jobs that will cement Texas’ reputation as the best state in the nation for doing business.” The Private Education and Health Services industry had the largest private sector over-the-month increase in November after adding 5,700 jobs. Professional and Business Services added 3,900 jobs over the month while Manufacturing added 2,300. In addition, the Construction industry posted an annual growth rate of 2.8 percent in November, which was the highest of any major industry. “Texas' increasing job numbers are encouraging, and it's vital that these are good jobs that provide family-sustaining wages and benefits for Texas workers. We must continue to prioritize investments in skills training and development to ensure that all Texans can access these opportunities and share in the state's prosperity,” said TWC Commissioner Representing Labor Alberto Treviño III. “As we celebrate this growth, let's also remain committed to fair labor practices and worker protections to ensure a thriving workforce for years to come.” The Amarillo metropolitan statistical area (MSA) had the lowest unemployment rate with a not seasonally adjusted rate of 3.1 percent in November, followed by the Midland MSA at 3.2 percent. The College Station-Bryan and San Angelo MSAs both registered at 3.3 percent. “Texas’ job growth in November not only highlights the benefits of our diverse and growing economy but also underscores the importance of making sure Texans can thrive in their communities,” said TWC Commissioner Representing the Public Brent Connett. “TWC and our statewide network of local partners are able to continue strengthening the Texas economy and the foundations of our communities.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. *All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com.
When Princess Tyeskie first walked into Workforce Solutions East Texas, she carried a deep determination to build a better life for herself and her children. As a single mother with experience in fast food and retail, she was ready for something more—something stable, meaningful, and aligned with the future she dreamed of. Through the Workforce Innovation and Opportunity Act (WIOA) Program, Princess was placed at Dr. Willis Longview Footcare Clinic. It was a new environment, but she stepped into it with courage and purpose. Her professionalism, reliability, and warm spirit quickly stood out, and she soon became a trusted part of the team. By the end of her work experience, Princess had gained more than new skills—she had earned a direct hire with the clinic as a Medical Administrative Assistant. It was a life-changing moment that reflected her determination and the power of the opportunities WIOA provides. When asked about her experience, Princess shared: “Through the Workforce Solutions East Texas Youth Program, I was given the opportunity to gain hands-on experience in the medical field—the area I aspire to specialize in.” During her Work Experience at Dr. Willis Longview Footcare Clinic, Princess quickly demonstrated the professionalism, compassion, and determination that WSET staff always knew she had. She simply needed the opportunity to show it. The WIOA Work Experience program opened that door. “My dedication and ability to adapt to the clinic’s environment led to me being directly hired after completing my work experience. This achievement reflects my commitment, my work ethic, and my passion for providing quality medical care,” Princess states. Today, Princess stands in a career she once only dreamed about—one that brings stability, pride, and a renewed sense of purpose. Her success is more than a job; it’s a foundation for her children to look up to and build upon. More than that, it’s an invitation—an invitation for others to dream bigger, take the first step, and trust that transformation begins with opportunity. Princess’s journey serves as a reminder that even when life feels heavy, adjusting your crown and moving forward can lead to powerful new beginnings.
