Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020
Event Cancellations, Center Closures to the Public, and Service Availability to Individuals with Employment Impacts
As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas (WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757)
for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631
if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561.8131.
In Tyler, Texas, veterans are never forgotten—and on November 13, 2025, the Homeless Veterans Stand Down hosted by CampV proved that in a powerful way. The event brought together community organizations, service providers, and volunteers to honor those who have served our country, offering a day of hope, resources, and connection for veterans experiencing homelessness. Workforce Solutions East Texas (WSET) was proud to be in attendance, providing veterans with guidance on employment opportunities, programs, and services, as well as explaining the priority of service available to every veteran we serve. Our staff met veterans where they are, listening to their stories, understanding their challenges, and helping them take steps toward stability, self-sufficiency, and renewed purpose. The atmosphere was one of respect and gratitude. Each handshake, conversation, and shared smile reflected the deep appreciation our community has for those who have dedicated their lives to service. Veterans were able to connect with potential employers, learn about training programs, and explore the array of support services designed to help them rebuild their lives. Events like the Homeless Veterans Stand Down are more than outreach, they are a reminder that no veteran stands alone. They highlight the resilience, courage, and determination of those who have served, and the profound impact of a community willing to step up and support them. Workforce Solutions East Texas remains committed to ensuring that every veteran has access to the resources, guidance, and opportunities they deserve. By meeting veterans with empathy, respect, and actionable solutions, we help transform uncertainty into hope, and challenges into possibilities. Through events like this, we are reminded that honoring our heroes is not just about words, it is about action, care, and unwavering support for those who have given so much for our nation.
One key factor and benefit for individuals with disabilities in the Vocational Rehabilitation Services program is VR’s commitment to Individualized Services when seeking employment assistance. But what does that mean to the people receiving these services? One of the key factors and benefits for individuals with disabilities in going through the Vocational Rehabilitation Services program when seeking assistance with employment is VR’s commitment to Individualized Services. But what does that mean to the people receiving these services? Every person who comes to VR has a different goal, a different disability, and a different life experience. This means that two people with the same diagnosis (for instance, hearing loss) may receive vastly different services. If the first person to come in with hearing loss is in their 50s, has worked in a highly physical and loud environment their entire life, and is looking to get assistance so that they can keep their current job but hear over the radio or during safety meetings, they may receive counseling related to hearing aids, as well as how to protect their existing hearing and ensure that the hearing aids they do get are able to withstand high temperatures, won’t move around when they are sweating, and ensure that they are able to dry thoroughly at the end of each day. The second person may be attending school with the goal of going into the medical field. The challenges they face would be ensuring that they can hear their instructors and may require assistance from another student as a Note Taker, different styles of hearing aids that connect directly with medical equipment such as a specialized stethoscope, or even a microphone that can be clipped to the instructor or clinician to ensure the customer can hear them properly while learning. Even when looking into who is going to provide these services, whether it be Job Placement, Medical Assistance, Assistive Devices, or Education Assistance, each customer has the right to make an Informed Choice. Your counselor will review the recommended services, go over any pros and cons, and discuss the availability of providers that have existing contracts with the agency so that the person receiving the service or item is able to make the choice that suits them best with as much information as possible, rather than having no say in how their case will go. If you or someone you know has a disability, medical or mental health diagnosis that is impacting their ability to go to work or advance in their careers, please reach out to Vocational Rehabilitation Services today!
On November 5, 2025, the Maude Cobb Convention Center in Longview became more than just a venue—it became a place of opportunity, gratitude, and hope. Workforce Solutions East Texas (WSET) proudly hosted its local chapter of the statewide veteran-focused hiring event, Hiring Red, White & You!, bringing together veterans, transitioning service members, military spouses, employers, and staffing professionals from across East Texas. In its 14th year, the event has grown into a vital bridge between the brave men and women who have served and the employers eager to welcome their unique skills and dedication. This year, 69 employers and 437 job seekers came together with purpose and determination. The morning began with a moving pre-event ceremony at 9:30 a.m., setting a tone of respect, honor, and inspiration. Highlighting the ceremony was a heartfelt performance by Workforce Solutions East Texas Outreach staff member Kendale Johnson, whose presence and talent captivated attendees and reminded everyone of the power of service, community, and perseverance. From 10:00 a.m. to 1:00 p.m., the convention center buzzed with energy and connection. Veterans and their spouses engaged with organizations ranging from American Electric Power and AshRoq Financial to Turner Industries and the Texas Department of Criminal Justice. For many, the event wasn’t just a job fair—it was a turning point. On-the-spot interviews and same-day job offers underscored the immediate impact of bringing these communities together. Employers left inspired as well. Ben from Money Concepts remarked, “Thank you very much for inviting me out to the job fair yesterday. This was the most organized and professionally prepared event.” Stone Bridge Professional Services reflected on the deeper meaning of the day: “The best part was getting to know the personal stories of several decorated veterans and hearing their accomplishments and what they stand for. That's the spice of life right there.” These testimonials capture the heart of the event: fostering meaningful connections, honoring service, and celebrating the resilience of those who have dedicated their lives to our country. Events like Hiring Red, White & You! highlight the extraordinary value veterans and military spouses bring to the workforce—discipline, adaptability, leadership, and unwavering dedication. In turn, employers gain access to talented individuals ready to contribute in manufacturing, utilities, logistics, public service, and beyond. Since 2012, this statewide initiative has connected over 26,000 employers with more than 153,000 job seekers, resulting in 4,300 same-day hires—a testament to its lasting impact. The 2025 Longview event was more than a job fair; it was a celebration of service, a place where stories were shared, opportunities were realized, and futures were shaped. As Workforce Solutions East Texas looks ahead to next year’s event in the Tyler region, the promise is clear: the connections forged here will continue to empower veterans, honor their contributions, and inspire communities across East Texas. Event Highlights: Total job seekers served:438 Employers represented: 69 Workforce Solutions East Texas and ETCOG thank all participants, employers, and partners who made this event a success. Together, we continue to build a stronger workforce and honor the contributions of our veterans.
