Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020
Event Cancellations, Center Closures to the Public, and Service Availability to Individuals with Employment Impacts
As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas (WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757)
for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631
if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561.8131.
The Texas Workforce Commission (TWC) is currently accepting applications for the Upskill Texas grant program. This technical training initiative provides crucial funding for Texas businesses looking to enhance their workforce's skills and remain competitive in today's rapidly evolving economy. Upskill Texas offers financial support to employers that are: Expanding their operations Retooling their processes Introducing new services or product lines Experiencing organizational structure changes that could avert layoffs Through Upskill Texas, employers may be reimbursed up to $3,000 per trainee for 100% technical training. The majority of the trainees must have been employed by the business for at least six months. To be eligible, businesses must have 100 or more employees located in Texas and provide a 50% employer match, which can include trainee wages and benefits. Private employers may appoint a designee for the grant, including community or technical colleges, third-party trainers, or workforce development boards. Projects can range from $150,000 to $500,000. Follow the link below to learn more.
Workforce Solutions East Texas is strengthening its role as a workforce development leader in the Palestine area by bringing some of the region’s top employers directly to the community. Through a growing series of hiring events hosted at the Palestine office, local job seekers are gaining direct access to employers, career opportunities, and a dedicated team ready to help them take their next step. The events have already generated strong results. On August 14, Wayne Sanderson Farms brought 51 job seekers to the Palestine office for a hiring event. The response was so strong that the company was able to fill its entire first shift through the event, demonstrating the impact that direct connections between employers and job seekers can have. The momentum continued on September 4, when East Texas Beef Processors welcomed 50 job seekers to its hiring event at the Palestine office. The strong turnout provided the company with an opportunity to connect with local talent while giving residents a chance to learn more about available careers and employment opportunities. These events are doing more than filling positions. They are helping Workforce Solutions East Texas build stronger relationships with employers throughout the region while establishing the Palestine office as a convenient, trusted resource for businesses and job seekers alike. By creating opportunities for employers to recruit locally, Workforce Solutions East Texas is helping strengthen the connection between the region’s workforce and the businesses that drive its economy. Residents looking for their next career opportunity are encouraged to stop by the Palestine Workforce Solutions East Texas office, meet with employers, explore available positions, and connect with the staff who are ready to provide guidance and support throughout their job search. As the Palestine office continues expanding its employer partnerships and hiring event offerings, Workforce Solutions East Texas is demonstrating what workforce development looks like in action: bringing employers and job seekers together, responding to the needs of the local economy, and creating pathways to opportunity right here in the community.
After 30 years with the same employer, Ms. Paul never imagined she would have to start over. Her career with a staffing company had been built over three decades of experience in customer service and payroll. Then, without warning, she was laid off. “It was nerve-wracking. I’m a single mom of two. How are we going to survive?” After such a long career with one employer, Ms. Paul wasn't sure where to begin. The job market had changed, and she worried about finding a position that valued her experience while meeting her salary needs. That's when she discovered Workforce Solutions East Texas and the RESEA program. Ms. Paul initially knew very little about RESEA. Through the program, she discovered the resources available through WorkInTexas.com, including the Virtual Recruiter, Resume Builder, job search tools, career exploration resources, and WIOA opportunities. But the greatest impact came from the personalized support of her Career Navigator, Cheryl Jackson. Cheryl helped Ms. Paul update her resume, explore new career possibilities, prepare for interviews, and regain confidence in a job market she hadn't navigated in 30 years. “Cheryl gave me the confidence to job search and interview. Thirty years ago was so different from now, so her guidance was very helpful.” Through career exploration and mock interviews, Ms. Paul discovered opportunities she had never considered and gained the confidence to present her skills to employers. “She gave me the confidence and support I needed.” Today, Ms. Paul is working in payroll and invoicing for a staffing company and will soon take on additional responsibilities in fleet management. What began as an unexpected and frightening transition became a new chapter filled with possibility. RESEA didn't just connect Ms. Paul with resource, it helped her recognize that after 30 years of experience, she wasn't starting over. She was moving forward with confidence. Her advice to others facing an unexpected job loss is simple: “Use all of your resources. You never know where a job will come from, so use everything.”
