Workforce Solutions East Texas Announces Assistance to Child Care Services Program Participants, and Distribution of COVID-19 Health and Safety Educational Materials
Workforce Solutions East Texas • March 20, 2020
Workforce Solutions East Texas offers families taking part in our Child Care Services (CCS) program guidance, and educational information to combat the spread of COVID-19, as well as how to manage service needs due to changes they may be experiencing with their employment or child care center operations.
The CCS program subsidizes child care for low-income families, promoting long-term self-sufficiency by enabling parents to work or attend workforce training or education activities. It also educates parents about the availability of quality child care, which enhances children’s early learning. More than 4,000 children in East Texas are served by the WSET Child Care Services program and we are focused on the safety of every child and assisting program participants with any transitions necessary to continue services.
“We are working with our child care services providers daily to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status,” said CCS Program Director, Ann Haines. “We invite our customers to check our web portal regularly for updates regarding their services. We are working to expedite all transfer requests, or temporary suspensions of service and if any parent is unable to record their child’s attendance at a facility, we will work with the child care provider to verify attendance, if needed. We are here to help you continue your child’s care.”
CCS participants may submit inquiries about their care through our web portal at https://childcare.easttexasworkforce.org/ or via email at easttexas.ccs.customers@gmail.com. If a child care center is closed or not accepting enrolled child(ren), parents may review our provider list to see if another CCS provider has capacity for a transfer.
WSET staff have distributed vital information to CCS child care centers and parents in the 14-county region of East Texas related to COVID-19. An educational brochure was produced and made available to all parents of children enrolled in the Child Care Services program entitled, “What Parents Need to Know About COVID-19.” It included COVID-19 safety basis; what parents should do at home to fight the virus; examples of alternative activities for the family as they are practicing social distancing; and suggested items for parents to include on their grocery lists. Along with the brochure, coloring books themed, “Hooray for Handwashing,” were provided and coloring sheets depicting safety for coughing, sneezing, and having a fever.
“Our families are the anchor point of our communities. Businesses depend upon a skilled and healthy workforce. That workforce depends on its families, both blood and the surrounding community,” said Doug Shryock, Director of Workforce and Economic Development. “WSET is here to serve our communities and our families, through support to our businesses, in the most effective ways possible.”
WSET continues to monitor the COVID-19 situation and has created a web area for updates on service changes and availabilities to job seekers, employers, and program participants at www.easttexasworkforce.org/COVID-19. Workforce centers began closure to the public earlier this week on March 19th with anticipation to remain closed through May 1st.
For questions about CCS service updates, contact our team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283. For more information on services for job seekers and employers impacted by COVID-19, contact our WSET Centers Director, Mary Ann Rojas at (903) 561-8131.
EQUAL OPPORTUNITY IS THE LAW
Workforce Solutions East Texas is an equal opportunity employer/program and auxiliary aids
and services are available upon request to include individuals with disabilities.
TTY/TDD via RELAY Texas service at 711 or (TDD) 1-800-735-2989/1-800-735-2988 (voice)
Deadline for applications - September 26, 2025
Workforce Solutions East Texas (WSET) and Texas Workforce Solutions -Vocational Rehabilitation Services (TWS-VRS) invite you to a celebration event on Tuesday, October 7, 2025, from 9:30 am to noon at the Longview Workforce Solutions Center located at 1905 W. Loop 281, Longview, TX 75604. At WSET, we are deeply committed to fostering an environment that welcomes all abilities in the workforce. National Disability Employment Awareness Month (NDEAM) is a powerful reminder of the immense talent and untapped potential that individuals with disabilities bring to our workplaces. Whether you are an employer seeking to hire individuals with disabilities, an organization championing disability rights, or someone seeking to learn more TWS-VRS we invite you to attend our upcoming event. Our event promises insightful discussions, valuable networking opportunities, stories from participants who are successfully navigating their journey after receiving services through TWS-VRS along with those business partners who have hired them. There will also be resources aimed at helping businesses take significant steps toward creating a workplace that includes all abilities on their team. Let's come together to celebrate our 80th anniversary of National Disability Employment Awareness Month (NDEAM). We celebrate the value and talent that all Americans - including people with disabilities – bring to our businesses, organizations, and communities. Join us in the momentous occasion as we celebrate this milestone in our nation’s history.
When Malachi Whedbee joined the Summer Earn and Learn (SEAL) program, he saw it as an opportunity to gain experience, learn new skills, and contribute to his community. What he didn’t expect was how much of an impact his dedication would make—both on his future and on the people around him. Through SEAL, Malachi began working full-time at the Upshur Rural Library, clocking in at 8:00 a.m. every morning and working until 5:00 p.m. His days were filled with tasks like completing computer library entries, assisting with various projects, and lending a hand wherever needed. But for Malachi, these duties weren’t just boxes to check—they were chances to prove himself. And prove himself he did. Malachi’s exceptional work ethic showed in everything he did. He was always on time, completed assignments with precision, and eagerly stepped up for additional responsibilities. His positive attitude was contagious, creating a welcoming environment for both staff and patrons. Mrs. King, the library’s supervisor, quickly recognized that Malachi was more than just a temporary hire—he was an asset. Describing him as “outgoing, dependable, and hardworking,” she praised his professionalism and the joy he brought to the workplace. By the end of the program, Malachi’s efforts had done more than meet expectations—they had opened a door. Mrs. King was so impressed that she offered him an interview for a permanent position at the library. With the same enthusiasm and determination he brought to every day on the job, Malachi accepted the opportunity. Malachi’s journey through SEAL is more than a personal achievement—it’s a shining example of how young adults with disabilities can break barriers and build meaningful careers when given the chance. His story is a reminder that talent, dedication, and opportunity are the real building blocks of success.
