Not Starting Over, but Moving Forward: Jessica Paul's Journey Through the RESEA Program
After 30 years with the same employer, Ms. Paul never imagined she would have to start over. Her career with a staffing company had been built over three decades of experience in customer service and payroll. Then, without warning, she was laid off. “It was nerve-wracking. I’m a single mom of two. How are we going to survive?”
After such a long career with one employer, Ms. Paul wasn't sure where to begin. The job market had changed, and she worried about finding a position that valued her experience while meeting her salary needs. That's when she discovered Workforce Solutions East Texas and the RESEA program.
Ms. Paul initially knew very little about RESEA. Through the program, she discovered the resources available through WorkInTexas.com, including the Virtual Recruiter, Resume Builder, job search tools, career exploration resources, and WIOA opportunities.
But the greatest impact came from the personalized support of her Career Navigator, Cheryl Jackson. Cheryl helped Ms. Paul update her resume, explore new career possibilities, prepare for interviews, and regain confidence in a job market she hadn't navigated in 30 years.
“Cheryl gave me the confidence to job search and interview. Thirty years ago was so different from now, so her guidance was very helpful.”
Through career exploration and mock interviews, Ms. Paul discovered opportunities she had never considered and gained the confidence to present her skills to employers. “She gave me the confidence and support I needed.”
Today, Ms. Paul is working in payroll and invoicing for a staffing company and will soon take on additional responsibilities in fleet management. What began as an unexpected and frightening transition became a new chapter filled with possibility.
RESEA didn't just connect Ms. Paul with resource, it helped her recognize that after 30 years of experience, she wasn't starting over. She was moving forward with confidence.
Her advice to others facing an unexpected job loss is simple: “Use all of your resources. You never know where a job will come from, so use everything.”






