Workforce Solutions East Texas Service Location Changes
Workforce Solutions East Texas • January 31, 2020
Two Center Closures, New Partner Sites, Enhanced Mobile Workforce Center Travel Schedule
Workforce Solutions East Texas (WSET) announces service location changes for Cherokee and Rusk County residents with the closure of its centers in Jacksonville and Henderson, as well as the addition of a new partner site with the Jacksonville College Library, and an enhanced Mobile Workforce Center travel schedule.
Workforce centers located in Jacksonville and Henderson closed at the end of December, which was approved by the WSET Board and confirmed by the Chief Elected Officials board. The centers were closed due to funding reductions and low visitor traffic. WSET is committed to continuing services in these areas and encourages new and existing customers to access services and assistance through other mediums, such as our new partner site, enhanced mobile workforce center travel schedule, centralized call center, and online services.
WSET has established partnerships with community organizations to set up Access Point locations for job seekers to receive assistance. The first Access Point Site is now open at the Jacksonville College Library, located at 105 B J Albritton Dr in Jacksonville. This site has a WSET resource area where job seekers can register for WorkInTexas.com, receive assistance with job search, resume writing, workshops and access to resources during the service hours of Monday – Thursday, 8 AM to 4 PM. New Access Point Sites are also planned to open in Henderson and Emory in the coming months.
“Our pledge is ‘Serving You Where You Are,’” said Doug Shryock, Executive Director for Workforce Solutions East Texas. “Workforce Solutions East Texas is committed to keeping up with the ever-changing needs and accessibility of our 14-county region customers, as well as being good stewards of the funding we are trusted with. While yes, some of our office doors may close, know that we have established service methods in order to continue meeting client needs. We’re not just serving customers in buildings anymore.”
The Workforce Central Call Center is open Monday – Friday, 8:00 AM – 5:00 PM. New and existing customers can speak directly to a caseworker by calling 1-844-ETWORKS (389-6757). Nearly all the services handled by a staff member in center locations are available over the phone, making access convenient for our clients.
WSET has also expanded its footprint in recent years to include designated off-site locations through Mobile Workforce Centers. Three mobile centers currently navigate through the region, to bring staff-assisted services and computer job-search capability directly to areas in the region without a workforce center. The Mobile Workforce Centers are equipped with multiple computers, a meeting and training area and flat-screen televisions for presentations of community announcements, job postings and advertisements by firms looking for workers. A travel schedule for our Mobile Workforce Centers can be viewed on our Locations page. With the closure of the centers in Jacksonville and Henderson, The Mobile Workforce Center travel schedule has been enhanced to include more scheduled stops in the affected communities.
Job seekers may also fill out an online pre-application
clients to get the process started on applying for services. WSET will continue to maintain all services available in its five existing centers located in Athens, Longview, Marshall, Palestine, and Tyler.
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The total number of nonfarm jobs in Texas registered at 14,354,600 after decreasing by 8,500 positions in February. Over the year, the state added 73,800 jobs for an annual nonfarm growth rate of 0.5 percent, outpacing the national growth rate by 0.4 percentage points. Texas’ civilian labor force registered at 15,941,800 after decreasing by 13,400 over the month. Over the year, Texas’ civilian labor force has added 121,200 people. The seasonally adjusted unemployment rate in Texas remained stable at 4.3 percent. “Texas’ over-the-year growth trajectory remains strong because we have cultivated a pro-business climate that helps employers grow and generate new opportunities for working Texans,” said TWC Chairman Joe Esparza. “The Texas Workforce Commission is investing strategically in programs that foster long-term economic prosperity across all regions of our state.” The Professional and Business Services industry had the largest private sector over-the-month increase in February after adding 6,300 jobs. In addition, Manufacturing added 2,500 jobs over the month while Information added 200. Construction posted the highest annual growth rate of any major industry for the 19th month in a row at 2.7 percent in February. “The addition of more than 121,000 people to the labor force over the year reinforces the need to make sure all Texans can participate in—and benefit from—our evolving economy,” said TWC Commissioner Representing Labor Alberto Treviño III. “The Texas workforce system is addressing the needs of today while anticipating those of tomorrow through initiatives like Texas Intern Network, which connects young Texans with employers.” The Midland metropolitan statistical area (MSA) had the lowest unemployment rate with a not seasonally adjusted rate of 3.3 percent in February. It was followed by the San Angelo MSA at 3.5 percent and the Abilene MSA at 3.6 percent. “The foundations of the Texas economy are strong, and our employers and workers are resilient and adaptable,” said TWC Commissioner Representing the Public Brent Connett. “It’s encouraging to see robust growth surging across key industries like Construction and Professional and Business Services, signaling that there is ample cause for optimism.” Employment estimates released by TWC are produced in cooperation with the U.S. Department of Labor’s Bureau of Labor Statistics. *All estimates are subject to revision. To access this and more employment data, visit TexasLMI.com . The Texas Labor Market Information Data for March is scheduled to be released on Friday, May 1, 2026, at 9:00 a.m. (CT).
The Texas Workforce Commission (TWC) is now accepting applications for its Workforce Diploma Pilot Program. This funding opportunity is intended to support programs that help adult learners in Texas obtain a high-school diploma, earn industry-recognized credentials, and develop employability skills. The Workforce Diploma Pilot Program is designed to create new career pathways for adult learners. The program connects adults who have not completed high school with education providers that offer a combination of academic instruction, career training, and supportive coaching. Eligible applicants must be authorized to grant a high school diploma in Texas or partner with an accredited entity that is authorized. Applicants are also required to have at least two years of experience in dropout reengagement services for adult students. This includes experience in academic assessments, proactive coaching, employability skills training, and preparation for industry-recognized credentials. Interested organizations must submit their completed responses by May 5, 2026. The complete request for qualifications (RFQ), including all requirements and submission documents, can be found online at: https://www.txsmartbuy.gov/esbd/3202600137 . Organizations must use this portal to submit their response. All questions regarding this RFQ should be emailed to vendorproposals@twc.texas.gov .
