TWC Child Care Funding to Assist Service Industry Workers

Texas Workforce Commission • September 24, 2021

12 months of free child care available to low-income parents who are employed in the service industry

The Texas Workforce Commission (TWC) is providing extra help to the service industry, which was hit hard by the pandemic, by providing 12 months of free child care to low-income parents who are employed in the service industry. TWC has an existing child care subsidy program designed to assist low-wage workers in paying for the cost of child care. The new Service Industry Recovery (SIR) program will use federal COVID-relief funds to provide an extra focus on workers in the service industry.


“TWC’s child care assistance program provides an important subsidy many Texas families use to enter the workforce” said TWC Chairman Bryan Daniel. “This Service Industry Recovery program provides additional funding to ensure service industry employers maintain access to quality child care as they play an important role in the state’s economic success.”


The industries targeted include low-wage workers in the arts, entertainment and recreation industry, as well as accommodations, food services and retail trade. These industries were some of the greatest impacted by the pandemic. 


“For many Texans, lack of access to affordable, quality child care is sometimes the biggest roadblock to getting a job,” said Commissioner Representing Labor Julian Alvarez. “Workers should not have to choose between their families and their jobs. They need and want to do both, and this program helps them do that.”


While TWC is targeting aspects of the service sector with SIR child care, all income-eligible families continue to have access to TWC’s regular low-income child care subsidy program. This new program targeting service industries will provide for an initial 12 months of eligibility. Continued eligibility following this time period will be conditioned on families applying for and meeting the regular child care eligibility requirements. 


“Service industries are crucial to our state’s economy,” said Commissioner Representing Employers Aaron Demerson. “Assisting with getting our Texans back to work helps our Texas employers bounce back, which means a stronger recovery for all of Texas.”


The $500 million program is funded by a Child Care Development Block Grant through the federal CARES, ARPA and CRRSAA recovery legislation passed by Congress. The SIR program is being implemented through grants to the 28 Workforce Development Boards across Texas. Find your local board here. 

Contact Workforce Solutions East Texas Child Care Services
childcare.easttexasworkforce.org

1-800-676-8283



TWC Launches New Child Care Resources Webpage

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The Texas Workforce Commission (TWC) today announced the launch of a new online resource for Texas employers. The Child Care Resources for Employers webpage is designed to help employers better support their employees’ child care needs. “We are empowering Texas employers with the tools they need to support working families, which is a critical component of our state’s economy,” said TWC Chairman Joe Esparza. “This resource is a strategic investment in our workforce that helps businesses retain talent and ensures Texas remains the best state to live, work, and raise a family.” The new webpage was created in response to Senate Bill 1265, passed by the 89th Texas Legislature. It offers clear information on several topics including child care assistance programs, available state and federal tax credits, and dependent care savings accounts. The webpage also shares best practices and policies that businesses can adopt to help their employees access reliable child care. Studies show that supporting child care needs can improve employee morale, reduce absences, and increase productivity. The Texas Restaurant Association (TRA) was a key partner in passing the legislation and developing the webpage. Their advocacy highlighted the need for these resources across all industries. “We hear consistently from local business operators that they want to help their employees access child care, but they don’t know where to start,” said TRA Chief Public Affairs Officer and Co-Founder of Employers for Childcare (E4C) Kelsey Erickson Streufert. “We are grateful for the TWC’s partnership creating the new Child Care Resources for Employers webpage, and we look forward to building on this momentum to expand working families’ access to affordable, quality childcare.” This new resource makes it easier for Texas employers to offer benefits that help attract and retain their workforce. The webpage provides guidance on how employers can survey their staff to understand their specific child care challenges. This helps businesses offer the most effective and impactful support. The Child Care Resources for Employers page can be found within the Texas Work & Family Policies section of the TWC website. Employers are encouraged to visit the webpage to learn more.

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What impacted Tahyua the most was the unwavering support and dignity she received during one of the hardest seasons of her life. “I was so lost when I moved here,” she said. “Everyone was very encouraging. They were adamant that I get up and understood that I had the power to change my life.” That encouragement and support eventually paid off. After completing program services and participating in mock interviews through WIOA, Tahyua impressed staff with her confidence and professionalism. Her success during those interviews opened new opportunities and strengthened her confidence in what she was capable of achieving. Tahyua was eventually offered a job on the CHOICES team. 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Tahyua shared that her recruiter at the company said that the interviewing team had “nothing but to say but amazing things” about her interview and they were thoroughly impressed. Tahyua is now confident and thriving in her new role with a great salary. “I felt accomplished,” she said. “This has been such an uphill battle. I was nervous and afraid I was going to lose everything. When I got that offer, I said I knew I could do this.” Today, Tahyua continues building a future she once feared was out of reach. She says her experience taught her that perseverance truly pays off, and that success comes from learning to bloom where you are planted. Now, Tahyua has even higher ambitions. “I want to go higher. Make management. Be over my own team and be in a position where I can treat others with the dignity and respect that I was given from my team at Workforce.” Throughout her journey, Tahyua remained grateful to her Career Navigator and dedicated team at Workforce Solutions East Texas that supported her through her journey. To others beginning their own journey, Tahyua offers this advice: “Blow your ceiling. Don’t have limits. Erase everything you’ve been through and what you’re coming from.”  Her hope is that others facing difficult circumstances will see her story and realize that success is possible no matter where they begin. “I hope someone will see my story and understand that the distance from the bottom to the top is not as far as it seems.” Her journey, from participant to staff member to her new role as an Insurance Agency Specialty worker, represents perseverance, resilience, the power of a dedicated support network, and the importance of believing in yourself even during life’s hardest moments.

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CCS Business Industry Support staff Tonia and Aerial recently facilitated a successful Directors Connect session in Athens, titled “Let’s Get Motivated.” This professional development training focused on empowering early childhood leaders with effective strategies to build motivated, engaged, and committed teams. Throughout the session, participants explored practical approaches to boosting staff morale, strengthening workplace relationships, and reducing employee turnover. The training highlighted how motivation, recognition, communication, and strong leadership practices directly influence staff performance and long-term retention. Directors also examined both intrinsic and extrinsic motivators, gained insight into effective feedback practices, and engaged in reflective activities designed to support professional growth within their programs. Feedback from participants was overwhelmingly positive. Directors particularly appreciated learning new and creative ways to celebrate and recognize their staff. Many also valued the training’s encouragement-focused approach, noting that it provided them with practical, actionable strategies to uplift and support their teams. This session reinforced the important role early childhood leaders play in fostering positive workplace cultures where staff feel valued, supported, and empowered—an essential foundation for strong, thriving programs.
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